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Reports

For several years, the country has been moving up the rankings in some of the ICT sector’s most influential reports. Reports published by A.T. Kearney, Yankee Group, Datamonitor, Gartner, The London School of Economics, Global Services-Tholons and the Commonwealth Business Council highlight Egypt’s continued successes and what makes it an attractive destination for global outsourcing. In the last couple of years Egypt has really made an impact in these reports, showing that Egypt is no longer one of the industry’s best kept secrets and that it is firmly establishing itself as a global hotspot for business process outsourcing.

In 2008, Yankee Group listed Egypt as the best positioned country in the Middle East to capitalize on the region’s booming ICT sector and the country’s capital, Cairo, was listed 7th - up from 11th in 2007 - in the Global Services-Tholons Study of the top 50 emerging global outsourcing cities. Egypt has also topped the World Bank’s list of reformers in 2006/2007 (previous high was 6th in 2004/2005) as a result of its reforms to labor, investment and intellectual property laws which have fuelled the country’s growth.

In 2009, Egypt was featured prominently as a leading global offshoring destination in the London School of Economics’ Beyond BRIC study – an original, academic and independent piece of research examining the future of the global outsourcing industry. Most recently, Egypt was ranked as the number one outsourcing destination in Africa, according to a report conducted by the Commonwealth Business Council and CyberMedia.

These reports not only demonstrate the leaps that Egypt has made in terms of infrastructure, talent and attractiveness as an outsourcing destination but show the world what Egypt has to offer local and multinational companies.

Outsourcing to Africa report – Commonwealth Business Council and CyberMedia

The Outsourcing to Africa report, conducted by the Commonwealth Business Council and CyberMedia, ranked Egypt as the number one outsourcing destination in Africa. The report was released at the first Africa Outsourcing Summit organized by CBC Technology, held in London in March 2009 and outlined the outsourcing readiness of 15 African nations with Egypt topping the report.

It was clearly expressed in the report that infrastructure, people and skills played a key role in the offering, with Egypt ranking highly in these areas, and topping the list overall. Other factors including business environment, political risk, availability of bandwidth and economic outlook also weighted the ranking. click here.

Beyond BRIC by the London School of Economics and Political Science 2009

The Outsourcing Unit at the London School of Economics and Political Science (LSE) and ITIDA, the Information Technology Industry Development Agency of Egypt launched the ‘Beyond BRIC’ Report in Central London. The study, researched independently by the LSE over 5 months, provides an original analysis of the offshoring competitiveness of 14 non-BRIC countries setting Egypt within the context of these locations. To read more about Beyond BRIC by the London School of Economics and Political Science 2009,
click here.

Yankee Group Report – Can Middle Eastern Countries Fulfill the “Eastern” Promise?

In the 2008 Yankee Group Report looking at the attraction of Middle Eastern countries as outsourcing locations, Egypt was positioned as the leading light for the region and the only market that has strong similarities to India and China, two of the world’s leading outsourcing locations. The country was also reported to be in the best position to capitalize on the region’s booming ICT sector. The report reflects Egypt’s strength within the Middle East region but also highlights the potential it has to compete on a global scale. To read more about the Yankee Group report and their views on Egypt, click here.

Global Services-Tholons Study – Top 50 Emerging Global Outsourcing Cities (2008)

2008 saw Egypt move up the table of the top 50 emerging global outsourcing cities and enter the top ten for the first time. In the latest report, Egypt is positioned in 7th place, up from 11th in the 2007 report. This rise highlights the developments that Egypt has gone through in the last 12 months. The study, based on interviews and surveys from tier one global IT service providers, shows that Egypt is fast becoming one of the world’s hotspots for global outsourcing. To read more about the Global Services-Tholons Study and Egypt’s rise into the top 10, click here.

A.T. Kearney’s Global Services Location Index 2007

The Global Services Location Index from A.T. Kearney primarily looks at three areas – finance, people and environment. In the 2007 index, Cairo was ranked 13th ahead of Vietnam, Hungary and other emerging outsourcing locations. Amongst its findings, the index showed that Egypt is very cost-competitive when it comes to salaries for its IT programmers. Egyptians received an average of 9,126 USD in 2006, while 20,966 USD was the service norm in Morocco. To read more about the GA.T. Kearney’s Global Services Location Index 2007, click here.

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